Please check the Frequently Asked Questions below before contacting us with questions that may be answered here.  





Q:

I would like to find a therapist who has received DBT certification.

A:

Once the certification process has been completed by Individual Therapists, they are listed in a searchable database on the website.  See http://www.dbt-lbc.org/../../../index.php?page=101144

When Program Certification begins to certify DBT Programs, they will be listed in the same place.  

Check now for a therapist near you.

 
Q:

Despite numerous attempts to upload my files I still cannot complete my upload.  What can I try?

A:

If you encounter upload problems, try uploading with FIREFOX or CHROME.  They provide enhanced capabilities over Internet Explorer and typically resolve most Java issues.

Firewalls can also slow down or stop the upload process.  Try temporarily turning off firewalls.

NOTE: some business networks may have restrictions.  If your IT deparment has blocked or slowed connections to outside Cloud sources, attempting uploads to Box from an office setting may be slow or fail.  Try your upload from a different setting or contact your IT deparment to temporarily reconfigure settings to allow you to successfully upload to Box.

 
Q:

Are there any browser-specific upload limits?

A:

Your Internet browser may have file-size upload limits.  For example, Internet Explorer applies file-size upload and download limits that supersede Box account-level upload limits  Users accessing Box through Internet Explorer versions 6, 7, and 8 can upload files up to 2GB in size.  Users on Internet Explorer versions 9, 10, and 11 can upload files up to 4 GB in size.  If you have difficulty uploading your files, check your internet browser for any known file-size limits.

And see the compression tool mentioned below called Handbrake to shrink your file size.

 
Q:

On my Work Product upload to the DBT-LBC applicant folder, what is the maximum file size I can upload?

A:

You are limited to 5GB per file.  

Note, however, that smaller files will be faster to upload.  This may mean that you need to compress files prior to upload.  There are many ways to compress files.  This link will take you to one such free tool called Handbrake:  https://handbrake.fr/

 
Q:

When I went to the Box account to submit my Work Product, it promped me to upgrade my account to a $5 or $10 per month account.  Do I really have to do that?

A:

No!  If you see a prompt asking you to upgrade your account, double check that you have not attempted to upload to YOUR personal Box account.  

As a reminder, it is important that you not upload in any manner other than directly to your DBT-LBC applicant folder on Box as other upload processes may not afford you the HIPAA protections required for PHI.

 
Q:

What if I do not pass the video adherence?

A:

The videos will be coded to evidence-based adherence standards for DBT.  Two of the three submitted videos must meet adherence standards.  If the videos do not pass review, a second submission set of three, provided within 6 months, will be required but at no additional fee.

If the second submission is unsuccessul as well, an additional 6 month wait will be necessary.  In this case we recommend consultation with a trained DBT clinician to assist you.

 
Q:

How long do I have to submit the video recordings after passing the Case Conceptualization?

A:

Our policies require that an applicant's Case Conceptualization be submitted within 3 months of receiving passing exam results.  Videos must be submitted within 3 months of Case Conceptualization approval.  Extenuating circumstances will be considered and reviewed.

 

 
Q:

Where can I get technical assistance?

A:

Since there are so many different computers, cameras and phone devices with individual specifications and internet connection speeds, it will be difficult for us to troubleshoot Applicants' technical issues.  Please try your best to seek technical help on your own.

 
Q:

Do I need to buy a special camera or can I use a Smart phone or tablet to record the sessions?

A:

Most webcams will work.  Be sure the audio can be heard!  If you use a smart phone or tablet, be aware that most will not record more than 35 to 50 minutes at a time.  You may have to start the recording twice.  Please note:  if this happens, be sure to copy BOTH parts of the same session if it is a two-part video.

Also, if you receive a phone call on your smart phone, it will stop the copying of the recording and you will have to start over.  There may be some smart phones that you can disable the cellular function without disabling the Internet function.

Some people use cameras that are installed on their computers; others use $20 webcams that they hang in an effective position in their office. We will try to take every video format possible.

 
Q:

Should the video be focused on the therapist and/or the client?

A:

When the video is focused on both, there is more complete information for the coder, even though both are likely to be in profile.  However, clients have the right to refuse to be on camera.  If that occurs, focus the camera on the therapist.  Seeing the therapist is most important.

 
Q:

Should the recording be video or can it just be audio?

A:

It should be video but audio would be accepted.  Audio puts the applicant and the coder at a disadvantage because it is more difficult to determine adherence to DBT.  Video allows the coder to see the non-verbal responses to the client, which often give us clues about strategies that are being used.

 
Q:

How and where will I send the videos?

A:

After being coded to adherence on the Case Conceptualization work product, you will receive an invitation email to log back into your Account where you will find very specific instructions on how and where to submit  the required files.  How to name the files will be clearly spelled out. 

 
Q:

What do I include in my file upload in addition to my session videos?

A:

Each of the three videos should include a copy of a redacted diary card reviewed in the session and a Session Information Form Work Product - Video Submission for the session.  If there is any reason that you deviated from standard delivery of DBT, but which is consistent with the principles of DBT, let us know why you did so.

 
Q:

What stage of treatment should the videos reflect and is there a time frame for each video?

A:

As long as DBT is being done, it does not matter what stage of treatment the client is in.  The recordings may be in the early, middle or towards the end of treatment.  Recordings should be of complete sessions, usually around 45 - 60 minutes.

 
Q:

How many video recordings do I need to submit?

A:

Submit 3 consecutive video sessions of the same client the Case Conceptualization was prepared for.

 
Q:

Once I submit my application, when can I expect a response?

A:

Your first response will be an acknowledgement that your payment was received.  That means we also have your application in our system too.

The application review process actually takes more steps than you might think.  Your application is assigned to a reviewer who may take up to two weeks to get it reviewed the first time.  Every item entered needs to be reviewed to be certain all requirements are met.  Some pretty surprising errors occur, so we look everything over carefully for accuracy.  When the first review is completed, we may send you an email indicating what items may need your attention before we can proceed.  Once that is done, all the documents that were uploaded are reviewed and some things need to be verified from the primary source that issued them.  For example, we check directly with the licensing board that issued your license.  After Primary Source Verification is completed, the clinical review of the application is done.

All that can take a 4 to 6 weeks or more to accomplish.  We hope you will be patient; we are trying to be completely accurate, thorough and responsible with the certification process.

 
Q:

Can I use audiotapes instead of video for the Work Product adherence coding?

A:

Adherence coding of DBT therapy sessions involves the observation of both verbal and non-verbal behaviors on the part of the client and the therapist. For that reason, video recordings give the adherence coder a much more comprehensive view of the session. We can code audiotapes of therapy sessions, but the absence of seeing the non-verbal behaviors that occur in DBT sessions may influence the coding outcomes.  Video is therefore much preferred.

 
Q:

Where can I find the Fees for the certification process?

A:

Follow this link http://www.dbt-lbc.org/index.php?page=101158 to see what the fees are for filing the application, registering to take the exam and submitting your Work Product.

On the Clinician Certification Information page all the headings in green are links to the pages with further explanation of each of the items, including the fees.  Hover your cursor over them and you will see they are active links.

 
Q:

Can I apply other than by using the on-line application route?

A:

Well, yes, AND there is considerably more work to process an application done via paper and pen.  If you absolutely are unable to use the on-line version and you contact us, we will send you a paper version of the application to complete.  We will then enter your information for you on the website as all applications are being tracked, updated and processed that way for everyone's convenience.  Unfortunately, due to the increased work involved, we will be charging an additional processing fee of $100 - making the total application fee for the non-on-line version $255, which is also not refundable once submitted.

 
Q:

Do you provide certification through on-line training?

A:

Professionals are usually awarded a certificate when they attend trainings approved for continuing education credits by the sponsoring agency.  A certificate merely indicates attendance at the training and does not measure any knowledge or performance components of the training offered.  Certification is completely different.  For a complete explanation check out this page - http://www.dbt-lbc.org/index.php?page=101118

 
Q:

I would like to find a therapist who has received DBT certification.

A:

Once the certification process has been completed by Individual Therapists, they are listed in a searchable database on the website.  See http://www.dbt-lbc.org/../index.php?page=101144

When Program Certification begins to certify DBT Programs, they will be listed in the same place.  

Check now for a therapist near you.

 
Q:

Do I need to be certified in order to implement a DBT Program?

A:

It is not necessary to be certified before developing a DBT program.  It will be necessary for at least the Team Leader of your DBT team to be certified for your DBT Program to be eligible to apply for program certification.

 
Q:

What are the requirements for certification?

A:

For the complete list of requirements please check out the website at http://www.dbt-lbc.org/index.php?page=101120

 
Q:

What licensure/credentials do I need to qualify for enrolling in the DBT-LBC's certification program?

A:

A Master's degree or higher is required as well as active licensure with no restrictions and in good standing in your appropriate practice discipline.

 
Q:

Is there a sample test I could see?

A:

As you can imagine, there is tight security around the test questions to assure a fair exam for everyone.  No sample exams will be made available, but we have included a few sample questions so that you can see the format that questions will take.  These sample questions will not be on the exam but will merely serve as illustrations.  Find them at: http://www.dbt-lbc.org/index.php?page=101151

 
Q:

Is DBT-LBC a charity? a new business? a social service agency? other?

A:

The DBT-Linehan Board of Certification is neither a charity, business or social service but a hybrid of all three. It could be characterized as a not-for-profit service that benefits the public through improved access to quality providers and critical healthcare knowledge vital to a vulnerable population. The service also enhances the DBT profession and those it serves through the development of high standards. The mission statement link provides a clear statement of what DBT-LBC's purpose is.  http://www.dbt-lbc.org/index.php?page=101130

 
Q:

Is this the same type of certification the Linehan Institue offers?

A:

The Linehan Institute does not offer any form of Certification.  The DBT-Linehan Board of Certification is the only DBT certification program in the US endorsed by Dr. Marsha Linehan, the treatment developer.

 
Q:

Will I be certified after completing training in DBT?

A:

No.  You may be given a certificate of attendance at training sessions you go to.  This merely indicates your presence for the allotted time period.  See the page that explains the difference between certificates and certification for a complete explanation.  http://www.dbt-lbc.org/index.php?page=101118